Billing Terms and Conditions

At Drarld, we strive to provide a secure and transparent shopping experience for all customers. By placing an order on our website, you agree to the following billing terms and conditions.

1. Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)

  • PayPal

  • Skrill

  • Other secure payment options as listed at checkout

All transactions are processed securely through encrypted payment gateways. We do not store or have access to your credit card details.

2. Billing Authorization

By submitting payment information, you authorize Drarld to charge the total order amount (including applicable taxes, shipping fees, and discounts) to your selected payment method.
You agree to provide current, complete, and accurate billing and contact information to ensure successful processing of your order.

3. Pricing and Currency

All prices listed on Drarld are in U.S. Dollars (USD) unless otherwise stated.
We reserve the right to correct any errors or inaccuracies in pricing at any time without prior notice.
If a pricing error occurs, we will notify you before processing your order and give you the option to confirm or cancel it.

4. Taxes and Duties

Customers are responsible for any applicable local taxes, customs duties, or import fees that may apply to their orders, depending on the shipping destination and local regulations.

5. Order Confirmation and Receipts

After completing your purchase, you will receive an order confirmation email containing your order details and payment summary.
Once your payment is successfully processed, you will also receive a payment receipt for your records.

6. Failed or Declined Payments

If your payment is declined or cannot be processed, your order will not be completed. Please verify your payment details or contact your financial institution for assistance.
We reserve the right to cancel any order if fraudulent or unauthorized activity is suspected.

7. Refunds

Refunds, when applicable, are issued according to our Return & Exchange Policy.
Refunds are processed to the original payment method used for the purchase.
Please allow 5–10 business days for the refund to appear in your account, depending on your payment provider.

8. Billing Disputes

If you believe you have been incorrectly billed, please contact our billing support team immediately at help@drarld.com.
We will investigate and resolve billing issues promptly to ensure your satisfaction.

9. Contact Information

For any billing inquiries, please contact us:

  • Email: help@drarld.com

  • Phone: +1 336-667-8582

  • Address: 607 Pennell Rd, Moravian Falls, NC, 28654-9786

  • Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (Closed on weekends)