What types of products does Drarld sell?
We specialize in premium artificial flowers, including Cherry Blossoms, Lilac Flowers, Magnolia, Peonies, Roses, Snowball, and Hydrangea arrangements.
Do your artificial flowers look realistic?
Yes. Our flowers are carefully crafted with high-quality materials and detailed designs to closely resemble real flowers.
How long does it take to process my order?
All orders are processed within 1–3 business days (Monday through Friday, excluding holidays).
What are the shipping costs?
We offer free shipping on orders over $59.99. Orders below $59.99 will have a flat shipping fee of $12.99.
How long will delivery take?
Delivery typically takes 7–15 business days, depending on your location.
Do you ship internationally?
Yes. We ship to North America, Europe, the Middle East, Oceania, Central America, and South America. Please note we do not ship to restricted regions (e.g., North Korea, Iran, Syria, Crimea, Sudan).
Can I return or exchange my order?
Yes. You may request a return or exchange within 30 days of delivery, as long as the item is unused, in original condition, and with original packaging. Please see our Return & Exchange Policy for details.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item is defective or damaged, in which case Drarld will cover the return costs.
How do I track my order?
Once your order is shipped, you will receive an email with a tracking number. You can also track your order on our website.
How can I contact customer service?
You can reach us by email at help@drarld.com or by phone at +1 703-897-5959. Our support team is available Monday – Friday, 9am–5pm (Closed on weekends).